“After a bit of ear bashing from the missus- I thought I’ve nothing to lose.”
I was one of the sceptics, “what’s the point in applying”. After a bit of ear bashing from the Missus “you’ve got nothing to lose” and there’s now a deadline, I decided to give it a try.
I looked through the reviews online. This company was in the top 5, and with acceptable fees, so I got in touch. I received the claims pack promptly, completed whatever information I had available and sent it back. The paperwork was really straightforward,
I was assigned a claims handler “Lee”, who gave me a call and clearly explained the process, what to expect, “it may take time”, the fees etc. so I sat back and waited.
Out of the blue I received a call from Lee, he sounded really happy, with good reason, i’d received a payout. He genuinely sounded pleased for me. Little was I to know this wasn’t the only call i’d receive, awesome.
I also spoke with Ellie, she sent me status updates on my claims and was also able to help with any questions I had. All the staff are so helpful, and at the end of the phone if I have a question.
I could probably have done this without using a company, but I reckon if I hadn’t found civil claims I may not have bothered, they just made it so simple.
23rd March 2018
“We went for them as the reviews were good!”
From beginning to end Civil Claims were professional, efficient and friendly. Queries were dealt with quickly. Guidance given in a friendly and professional manner. The amount we received vastly exceeded our expectations.
We went for them as the reviews were good and they delivered a excellent service.
Cannot recommend highly enough.
Maggie Asher –
“As a busy mum I would never have done it on my own”
I was one of those who thought I didn’t have PPI however my partner said to at least try. Well I was wrong as I had quite a few and Civil Claims were great in handling these for me. As a busy mum I would never have done it on my own. Civil claims kept me in the loop all the way and were extremely helpful and professional. Hardly any paperwork and only a few questions so don’t be put off. Definitely would recommend this company.
Anna Axworthy –